Política de privacidad

Privacy Policy – Radio Heraldo de Gracia

Radio Heraldo de Gracia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and Android application.

1. Information We Collect

We may collect the following information:

a) Personal Information (only if provided voluntarily)

  • Name

  • Email address

  • Phone number (if applicable)

b) Media Content (only if submitted by the user)

  • Images, text, or other content voluntarily submitted through forms (if enabled)

c) Automatically Collected Information (anonymous)

  • Device model

  • Operating system version

  • App version

  • Device language

  • Country and city (derived from IP or system settings)

  • Anonymous usage data for app performance and stability

We do not collect sensitive personal data.

2. How We Collect Data

Data is collected when you:

  • Use the application or website

  • Submit a contact form (if available)

  • Interact with app features

  • Use the app while analytics tools are active

We may receive anonymous analytics data from third-party services such as:

  • Google Firebase

  • Google Analytics for Firebase

(These services do not provide us with personally identifiable information.)

3. How We Use Your Information

We use the collected data to:

  • Provide and maintain the app and radio service

  • Improve app performance and user experience

  • Respond to messages or requests (if you contact us)

  • Monitor technical stability and prevent misuse

We do not sell or rent personal data.

4. Data Sharing

We do not share personal data with third parties, except:

  • When required by law

  • With trusted service providers strictly for analytics and app performance

  • To prevent fraud or security issues

No data is used for commercial advertising purposes.

5. Data Storage and Retention

  • Data is stored securely using industry-standard security practices.

  • Personal data (if any) is retained only as long as necessary to fulfill its purpose.

  • Anonymous analytics data may be retained for statistical purposes.

6. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to data processing

  • Request data portability

To exercise these rights, contact us at:
📧 [AQUÍ PON EL CORREO OFICIAL]

We will respond within one month.

7. Children’s Privacy

This app is not directed at children under 13 years of age. We do not knowingly collect personal data from children.

8. Third-Party Links

Our app or website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

9. Security

We take reasonable technical and organizational measures to protect your data, including:

  • Secure data transmission

  • Restricted access to information

  • Regular system reviews

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

contacto@thesi.io

12. Cookie & Tracking Policy

We may use cookies or similar technologies on our website to:

  • Understand how users interact with our content

  • Improve performance and usability

You can disable cookies through your browser settings. Some features may not work properly without cookies.